For Royal Mail deliveries:
Royal Mail delivery dates are estimated only and delivery may take as long as 5-8 days currently depending on local area.
Please wait up 8 delivery days before contacting us to report a late delivery.
For DPD courier deliveries:
Please check the status of your DPD delivery using the DPD app or the tracking link on your dispatch email.
If the delivery is late and DPD have not provided an update directly, please contact us via Live Chat.
For international courier deliveries:
International delivery dates are estimated only and subject to local and customs delays.
Please wait 8 delivery days before contacting us to report a late delivery.